Uplifting the Savings Process for a Building Society
Industry Building Society Capability N/A The Challenge A medium sized building society was limited by its use of legacy technology, hampering their ability to serve the customer effectively. There was opaqueness around the savings process and what was possible within the society, both with a long-term vision as well as what is available with their […]
Driving Organisational Change within a Building Society Using a Hybrid Agile Framework
Industry Building Society Capability N/A The Outcome Woodhurst has helped the Society considerably to achieve its strategic goals. workshops held 0 SMEs involved 0 processes signed off 0 requirements detailed 0 The Challenge A mid-tier Building Society sought to modernise their change framework to support their ambitious change plans for their Broker Platform, Payments Platforms, […]
Modernisation Partner for a Building Society: Enabling Growth and Enhancing the Customer Experience
Industry Building Society Capability N/A The Outcome Following an initial phase on activity, Woodhurst has helped the Society to: processes mapped 0 customer journeys developed 0 requirements identified 0 distinct customer personas defined 0 The Challenge We supported a Building Society throughout a transformation journey to support ambitious growth in its Mortgage and Savings books. […]