Partnering with a Building Society to enable better customer experience and growth
Industry Building Society Capability Digital Transformation The Outcome Woodhurst has helped the Society to achieve its strategic goals, helping them define and establish: key design principles 0 business and IT requirements 0 + pain points identified 0 process maps 0 + The Challenge The Building Society had ambitious growth plans for both its Mortgage and […]
Rationalising MI & Reporting for a Building Society
Industry Building Society Capability Data, MI, Reporting The Outcome Woodhurst’s recommendations supported the enhancement of the Society’s MI & Reporting suite considerably, following work that included: target state requirements captured 0 current state reports reviewed 0 rationalisation of reporting estate 0 % stakeholders engaged 0 The Challenge The Building Society was having to manage a […]
Data Uplift & Implementation Plan For A Medium Sized Building Society
Industry Building Society Capability Digital Transformation The Challenge A building society that recognised the strategic value of data, but didn’t have a clear action plan nor the capabilities internally required support to realise that value. The society’s routine-reporting was built on legacy data infrastructure that was neither cost effective nor scalable, with reports running inefficiently […]
Leading a Building Society through their modernisation journey
Industry Building Society Capability Digital Transformation The Outcome Woodhurst has helped the Society achieve transformative results for the Society, with initial work involving: pain points identified 0 + opportunities outlined 0 + business requirements defined 0 SMEs involved 0 The Challenge The Building Society had recently upgraded their core banking platform and were ready to […]
Uplifting the Savings Process for a Building Society
Industry Building Society Capability N/A The Outcome Woodhurst has helped the Society considerably to achieve its strategic goals. workshops held 0 pages of detailed analysis 0 different business units involved 0 hours of training 0 + The Challenge A medium sized building society was limited by its use of legacy technology, hampering their ability to […]
Driving Organisational Change within a Building Society Using a Hybrid Agile Framework
Industry Building Society Capability N/A The Outcome Woodhurst has helped the Society considerably to achieve its strategic goals. workshops held 0 SMEs involved 0 processes signed off 0 requirements detailed 0 The Challenge A mid-tier Building Society sought to modernise their change framework to support their ambitious change plans for their Broker Platform, Payments Platforms, […]
Modernisation Partner for a Building Society: Enabling Growth and Enhancing the Customer Experience
Industry Building Society Capability N/A The Outcome Following an initial phase on activity, Woodhurst has helped the Society to: processes mapped 0 customer journeys developed 0 requirements identified 0 distinct customer personas defined 0 The Challenge We supported a Building Society throughout a transformation journey to support ambitious growth in its Mortgage and Savings books. […]