Privacy Policy
Introduction
Woodhurst (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting woodhurst.com (the “Website”) you are accepting and consenting to the practices described in this policy, as well as consenting to our use of cookies in accordance with the terms of this policy.
You may contact us at info@woodhurst.com.
GDPR
The General Data Protection Regulation (GDPR) creates consistent data-protection rules across Europe. It applies to companies based in the EU and global companies that process personal data about individuals in the EU. We adopt the GDPR principles of transparency, control and accountability for all our clients, members and users.
GDPR gives you certain rights when using our services, including the right to:
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be informed
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access
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rectification
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erasure
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withdraw consent
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restrict processing
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data portability
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object
Our commitments to you
We promise we will:
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process your data lawfully, fairly and in a transparent manner
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collect data for specified, explicit and legitimate purposes
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never sell your data to anyone
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ensure your data is processed and stored securely and kept up to date
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constantly review and update our processes to ensure we’re always protecting your data
You will always:
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have access to the data stored about you
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be able to correct any inaccuracies in the data
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know that we will erase any data no longer required, even if you haven’t asked
Processing your personal data: necessary for the performance of a contract
The processing of your personal data by Woodhurst will be undertaken to fulfil the services agreed and to complete our contractual obligations to you. This includes communications such as onboarding emails, billing, and details of the membership, projects or services we provide. The majority of our emails are from the team directly to clients or members relating to the services we are providing.
Processing your personal data: legitimate interests
The processing of your personal data by Woodhurst or a third party may be undertaken if we have a legitimate interest to do so. In our case this includes:
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providing you with information about our services and monitoring usage to improve those services from time to time
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sharing your personal information as part of a business sale, reorganisation or similar transaction
Processing your personal data: by consent
Where we process your personal data by relying on your consent, we shall ensure that such consent is:
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freely given by you
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specific with regards to the processing we wish to undertake so that you are fully informed
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unambiguous and given by a clear affirmative action
For Woodhurst, this directly relates to email-capture forms on our Website and being clear if you’d like to hear from us again.
Information we collect from you
We will collect and process the following data about you.
Information you give us. This is information about you that you provide by filling in forms on the Website or by corresponding with us by phone, email or other channels.
Information we collect about you. Regarding each of your visits to our Website we automatically collect:
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technical information which may include: the Internet protocol (IP) address used to connect your computer to the Internet; browser type and version; time-zone setting; browser plug-in types and versions; and operating system and platform
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information about your visit, including the full Uniform Resource Locators (URL); clickstream to, through and from our Website (including date and time); page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks and mouse-overs); methods used to browse away from the page; and any name, email address or phone number used to contact us
Legal basis. The legal basis for this processing is our legitimate interests, namely monitoring and improving our Website and enabling you to communicate with us and for us to send you material by request.
Cookies
Our Website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our Website and use its features.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer (if you agree). Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Website. Cookies do not contain personal information and cannot be used to identify you. They help us provide you with a personalised user experience and also allow us to improve our Website and advertising.
Uses made of the information
We use the information you provide in the following ways:
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to carry out our obligations arising from any contracts entered into between you and us and to provide the information and services that you request from us
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for internal use and operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
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to communicate with you, including to notify you about our services and any changes to our services
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to ensure that content from our Website is presented in the most effective manner for you and for your computer
Disclosure of your information
You agree that we have the right to share your personal information with:
Selected third parties including:
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business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
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analytics and search-engine providers that assist us in the improvement and optimisation of the Website
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advertising platforms in order to assist us in the improvement and optimisation of our content and to attract new clients and members
We will disclose your personal information to third parties:
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if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
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if we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce or apply our Terms of Use
Where we store your personal data
The data that we collect from you will be transferred to and stored at a destination inside the European Economic Area (“EEA”) by preference and wherever possible. From time to time personal data may be transferred, viewed and processed outside of the EEA. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All cloud services we use internally at Woodhurst and for our subsidiary platforms use industry-standard TLS (Transport Layer Security) and maintain up-to-date security measures and protocols.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or via email; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Retaining and deleting your personal data
You have the right to request deletion of all personal data a business holds about you, or modification of your data if it is inaccurate or incomplete. If you’d like your data permanently deleted or modified you can request this by emailing info@woodhurst.com. We will respond to your request within 30 days.
Your personal data shall not be kept for longer than is necessary, although it is not always possible to specify in advance how long this may be. We may continue to store and process your data if necessary for compliance with legal obligations.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. We will never disclose your information to any third party for such purposes without your consent.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You can request access to the personal data we hold about you and verify the lawfulness of processing. To do so, email info@woodhurst.com. We will respond to your request within 30 days.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@woodhurst.com.