Welcome to In Good Company, a brand-new video series by Woodhurst, where we sit down with some of the most influential leaders across the building society, specialist lending, and wider financial services sectors.

In each episode, we have insightful, candid conversations with CEOs, decision-makers, and industry pioneers, exploring the challenges, innovations, and future of financial services. From navigating digital transformation to maintaining the values of mutuality, our discussions uncover what’s shaping the industry today—and what’s next.

In our first episode, we’re joined by Phillippa Cardno, CEO of Newbury Building Society, for an insightful conversation about her role as CEO, the evolving landscape of building societies, and Newbury’s digital transformation journey. From balancing innovation with the core values of a mutual to navigating regulatory change, Phillippa shares her perspectives on leading a modern building society in a rapidly shifting financial environment. Join us as we uncover what it takes to drive meaningful change in financial services while staying true to a society’s heritage and purpose.