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# Woodhurst Consulting

Financial Services

## Sitemaps

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## Posts

- [Exploring the Future of Conveyancing With Home Sale Pack](https://www.woodhurst.com/specialist-lender/exploring-the-future-of-conveyancing-with-home-sale-pack/) - “The mortgage industry performs extensive due diligence on the borrower. Yet the property itself, the lender’s security, often remains largely unvalidated until weeks into the transaction. We believe that has to change.” Ruth Beeton, Co-Founder, Home Sale Pack As part of Woodhurst’s recent report, The Future of Specialist Mortgage Lending, we spoke to Home Sale
- [The Future of Specialist Mortgage Lending: Unlocking Opportunities with Open Property Data](https://www.woodhurst.com/in-good-company/the-future-of-specialist-mortgage-lending-unlocking-opportunities-with-the-open-property-data-association/) - As part of our latest report, The Future of Specialist Mortgage Lending, Woodhurst spoke with leading voices from across the industry to explore the trends, challenges and opportunities shaping the sector’s future. In this episode of In Good Company, Maud Swanborough sits down with Maria Harris, Founder and Chair of the Open Property Data Association,
- [Powering The Lenders: The Data Modernisation Playbook](https://www.woodhurst.com/whitepaper/powering-the-lenders-the-data-modernisation-playbook/) - Click here to read our latest report, out now. Data is becoming increasingly central to how organisations operate, compete and make decisions. Yet many still face challenges created by legacy systems, siloed processes and inconsistent governance, limiting their ability to generate meaningful business value from data. Our Data Modernisation Whitepaper provides a grounded, practical perspective
- [The Future of Specialist Mortgage Lending](https://www.woodhurst.com/whitepaper/the-future-of-specialist-mortgage-lending/) - Click here to read our latest report, out now. Specialist lending is no longer a niche corner of the mortgage market. As borrower complexity grows, competition intensifies, and customer expectations evolve, lenders are under increasing pressure to modernise how they operate, make decisions, and deliver service. In The Future of Specialist Mortgage Lending, Woodhurst brings
- [A New Era For Savings: Beyond Rate-Driven Growth](https://www.woodhurst.com/modern-mutual/a-new-era-for-savings-beyond-rate-driven-growth/) - This whitepaper explores how the savings market is evolving beyond traditional rate-led competition, drawing on insights from senior leaders across the building society sector. As customer expectations shift and digital, data, and distribution models continue to develop, attracting and retaining savings is becoming increasingly complex. The whitepaper highlights the growing commoditisation of savings and the
- [In Good Company: Finyx and Woodhurst Merger Unpacked](https://www.woodhurst.com/in-good-company/in-good-company-finyx-and-woodhurst-merger-unpacked/) - This episode explores the strategic rationale and vision behind the merger of Woodhurst and Finyx, bringing together two complementary consulting businesses to strengthen full-service delivery across financial services and the public sector. Through a discussion with Phil Stewart, CEO of Finyx, alongside Woodhurst co-founders Ben Nadel and Luke Casey, we examine how the partnership came
- [In Good Company: Nationally Known, Locally Famous | Furness Building Society](https://www.woodhurst.com/in-good-company/in-good-company-nationally-known-locally-famous-furness-building-society/) - What does it take for a building society to be “nationally known but locally famous”? In this episode of Woodhurst’s In Good Company, we sit down with Simon, CEO of Furness Building Society, to explore the evolving role of mutuals in a rapidly changing financial landscape. We discuss how building societies continue to anchor themselves
- [In Good Company: Redefining affordability in the mortgage market with Gen H](https://www.woodhurst.com/in-good-company/in-good-company-redefining-affordability-in-the-mortgage-market-with-gen-h/) - This episode will explore how Gen H is positioning itself within the evolving specialist mortgage landscape, focusing on affordability innovation. Through a discussion with CEO Graham McClelland and COO Ashley Currie, we will examine how their products, data-driven strategy, and partnerships are addressing structural market challenges such as deposit constraints and generational affordability gaps. The
- [Open Banking Aggregators: The lifeblood of Open Banking, Open Finance & Open Data](https://www.woodhurst.com/open-finance/open-banking-aggregators-the-lifeblood-of-open-banking-open-finance-open-data/) - Current state of Open Banking in the UK There is increased momentum in consumer adoption of Open Banking year on year: within the UK, the number of open banking users has surpassed 7 million for the first time, with 1.2 million of the 7 million active open banking users in the UK being first-time users.
- [Fintech Feature - Cogo](https://www.woodhurst.com/open-finance/fintech-feature-cogo/) - “Offering a carbon footprint is the start of the journey for me, it helps get the unengaged engaged, and offers them small incremental steps for improvement which will open up more opportunities and impact reductions for the customer based on their lifestyle choices and for our banking clients to create bespoke green financial products” –
- [Is spending money (wisely) the new way forward for financial literacy?](https://www.woodhurst.com/open-finance/is-spending-money-wisely-the-new-way-forward-for-financial-literacy/) - As we gear up to the festive season, it is not a surprise to hear that UK Consumers are loading up their shopping carts in celebration, with total spending rising to almost £110 billion in the last three months of 2023. However, with increased spending and the continued cost of living crisis, one thing is
- [Data Uplift & Implementation Plan For A Medium Sized Building Society](https://www.woodhurst.com/data-solution-case-studies/data-uplift-implementation-plan-for-a-medium-sized-building-society/) - Industry Building Society Capability Digital Transformation The Challenge A building society that recognised the strategic value of data, but didn’t have a clear action plan nor the capabilities internally required support to realise that value.​ The society’s routine-reporting was built on legacy data infrastructure that was neither cost effective nor scalable, with reports running inefficiently
- [Fintech and Regtech early-stage investor Ignite opens 2026 applications](https://www.woodhurst.com/shift/fintech-and-regtech-early-stage-investor-ignite-opens-2026-applications/) - London, 01 December 2025 – SHIFT Open Finance, the UK’s leading invite-only fintech community, in partnership with Woodhurst, a digital transformation consultancy, is excited to announce the opening of applications for the 2026 Ignite programme. Ignite is an exclusive, high-impact incubator designed to support just one fintech or regtech at a time over a tailored 3-6
- [In Good Company: Shaping the Future of Asset Finance](https://www.woodhurst.com/in-good-company/in-good-company-shaping-the-future-of-asset-finance/) - In our latest In Good Company podcast, we had the pleasure of being joined by John Phillipou, Managing Director of SME Lending at Paragon Bank, and Christian Roelofs, CEO of Finativ, to discuss the future of Asset Finance. Together, we explore the key drivers of growth and transformation in the sector, examine the challenges shaping
- [AI Governance - balancing innovation and responsibility](https://www.woodhurst.com/ai-machine-learning/ai-governance-balancing-innovation-and-responsibility/) - Introduction AI is the shiny new intern of the financial world. Works fast, never complains, but sometimes makes decisions no human can explain. In the UK, around 75% of financial firms already use AI, and this number is growing fast [Bank of England, 2024]. That’s either impressive or terrifying because alongside AI’s promise comes risks
- [LendView launches next-gen lending platform to power smarter property finance](https://www.woodhurst.com/shift/lendview-launches-next-gen-lending-platform-to-power-smarter-property-finance/) - London –24th September 2025 – LendView, a California-based fintech, has officially launched in the UK to provide a modern, end-to-end operating system for property and construction lenders.The platform goes live with its first UK client and early investor, Phoenix Funding, a bridging and development lender, with investment from SHIFT Ignite, a specialist fintech accelerator. LendView was founded
- [Embracing AI Without Diluting Human Engagement](https://www.woodhurst.com/ai-machine-learning/embracing-ai/) - Financial services firms of all sizes wrestle with a common challenge: how to modernise operations whilst maintaining a connection with customers? In recent years, Artificial Intelligence has moved from being an industry buzzword to presenting a real opportunity to modernise, but for some, it’s seen as a greater threat to achieving this balance. Growing maturity
- [Harnessing AI in Financial Services: Laying the Data Foundations](https://www.woodhurst.com/ai-machine-learning/harnessing-ai-in-financial-services-laying-the-data-foundations/) - Woodhurst’s series ‘Harnessing AI in Financial Services’ delves into the key enablers for financial services to effectively adopt AI, covering data readiness, governance, workforce collaboration, and scaling AI across the enterprise. After covering the high-level approach to AI in our first article, this second instalment will dive into data. Regardless of how sophisticated AI tools
- [In Good Company with Sue Hayes](https://www.woodhurst.com/in-good-company/in-good-company-with-sue-hayes/) - In our latest In Good Company interview, we sat down with Sue Hayes, CEO of Nottingham Building Society, to discuss her wealth of experience in financial services and the innovations she has led since joining the Nottingham in January 2022. Sue also shares insights on the Society’s recent rebrand and their strategic ambition, which reflects
- [Motor Finance Ruling - May 2025 Update: Is PPI 2.0 incoming?](https://www.woodhurst.com/specialist-lender/motor-finance-ruling-may-2025-update-is-ppi-2-0-incoming/) - This is a follow-up to Woodhurst’s November 2024 thought leadership: Court of appeal announcement shakes up the specialist lender market. Following a three-day hearing in April, the Supreme Court is currently considering whether to uphold the Court of Appeal’s ruling that it is unlawful for dealers acting as credit brokers to receive commission from lenders
- [Your Members Are Weird. Hereʼs How to Understand Them](https://www.woodhurst.com/ai-machine-learning/your-members-are-weird-hereʼs-how-to-understand-them/) - If you picked three members at random, you’d probably get: One who religiously saves every month, One who uses their savings account as a glorified piggy bank And one who thinks “ISA” is short for “Is A Mistake.” Yet they all get the same emails, the same interest rates and the same exclusive offers. You’re
- [Approaching AI within Financial Services](https://www.woodhurst.com/digital-transformation/approaching-ai-within-financial-services/) - In a sector driven by trust, stability, and strategic decision-making, artificial intelligence (AI) is rapidly transforming how financial services operate. As digital-first competitors successfully harness AI’s capabilities, established institutions must act decisively to remain competitive. The question is no longer whether to integrate AI, but how to do so effectively while upholding core business values
- [Powering the Modern Mutual: A Guide to Implementation](https://www.woodhurst.com/modern-mutual/powering-the-modern-mutual-a-guide-to-implementation/) - This independent guide distils key lessons, best practices, and emerging trends that can help turn strategic intent into operational reality.
- [In Good Company with Will Carroll](https://www.woodhurst.com/in-good-company/in-good-company-with-will-carroll/) - Welcome to In Good Company, a brand-new video series by Woodhurst, where we sit down with some of the most influential leaders across the building society, specialist lending, and wider financial services sectors. In each episode, we have insightful, candid conversations with CEOs, decision-makers, and industry pioneers, exploring the challenges, innovations, and future of financial
- [In Good Company with Phillippa Cardno](https://www.woodhurst.com/in-good-company/in-good-company-with-phillippa-cardno/) - Welcome to In Good Company, a brand-new video series by Woodhurst, where we sit down with some of the most influential leaders across the building society, specialist lending, and wider financial services sectors. In each episode, we have insightful, candid conversations with CEOs, decision-makers, and industry pioneers, exploring the challenges, innovations, and future of financial
- [Powering the Lenders: The Technology Landscape](https://www.woodhurst.com/woodhurst/powering-the-lenders-the-technology-landscape/) - In partnership with Finativ, our report "Powering the Lenders: The Technology Landscape" explores the different capabilities of over 30 technology vendors.
- [Fintech early-stage investor Ignite opens 2025 applications](https://www.woodhurst.com/shift/fintech-early-stage-investor-ignite-opens-2025-applications/) - London, 12 March 2025 – SHIFT Open Finance, the UK’s leading invite-only fintech community, in partnership with Woodhurst, a digital transformation consultancy, is excited to announce the opening of applications for the 2025 Ignite programme. Ignite is an exclusive, high-impact incubator designed to support just one fintech at a time over a tailored 3-6 month
- [Becoming a Sustainable Modern Mutual](https://www.woodhurst.com/shift/becoming-a-sustainable-modern-mutual/) - Sustainability is no longer a “nice to have” for Building Societies; it is a critical component to future-proofing the Modern Mutual. With the UK accelerating towards Net Zero 2050, lenders face mounting regulatory pressure to take action. Frameworks like TCFD already mandate emissions reporting, and the upcoming 2025 Sustainability Reporting Standards (SRS) will raise the
- [Uncovering the true potential of Open Finance](https://www.woodhurst.com/whitepaper/uncovering-the-true-potential-of-open-finance/) - Download our report - “Uncovering the true potential of Open Finance” to understand how Open Finance can revolutionise the financial services industry.
- ['When at Woodhurst': Diary of an intern](https://www.woodhurst.com/woodhurst/when-at-woodhurst-diary-of-an-intern/) - As Woodhurst’s latest intern, I had the privilege of attending the UN Global Compact debate on Nature vs Technology as part of their Climate Action Summit. Set in the Shard amongst the clouds, this fiery debate saw team ‘Nature-Based Solutions’ challenge novel ‘Green Technologies’ on which approach was the most effective solution for addressing climate
- [Introducing SHIFT](https://www.woodhurst.com/the-woodhurst-spotlight-series/introducing-shift/) - Listen to Will Billingsley, Co-founder and CEO of ApTap, on how Woodhurst’s SHIFT Open Finance Community has acted as a vital sounding board when driving their personal financial management tool to market.
- [Court of appeal announcement shakes up the specialist lender market](https://www.woodhurst.com/specialist-lender/court-of-appeal-announcement/) - Last week, the Court of Appeal made a ruling mandating that brokers must fully disclose and obtain explicit consent from customers regarding any commissions received from lenders. This decision has significant implications not only for firms operating in the motor finance market, but also for those in other areas of asset finance. Discretionary commission arrangements
- [Leading a Building Society through their modernisation journey​](https://www.woodhurst.com/societies-case-studies/draft-leading-a-building-society-through-their-modernisation-journey/) - Industry Building Society Capability Digital Transformation The Outcome Woodhurst has helped the Society achieve transformative results for the Society, with initial work involving: pain points identified 0 + opportunities outlined 0 + business requirements defined 0 SMEs involved 0 The Challenge The Building Society had recently upgraded their core banking platform and were ready to
- [Uplifting the Savings Process for a Building Society](https://www.woodhurst.com/societies-case-studies/savings-process-uplift-for/) - Woodhurst worked with a mid sized building society to identify current state improvements, and target state potential within their savings division.
- [Driving Organisational Change within a Building Society Using a Hybrid Agile Framework](https://www.woodhurst.com/societies-case-studies/driving-organisational-change-within-a-building-society-using-a-hybrid-agile-framework/) - Industry Building Society Capability N/A The Outcome Woodhurst has helped the Society considerably to achieve its strategic goals. workshops held 0 SMEs involved 0 processes signed off 0 requirements detailed 0 The Challenge A mid-tier Building Society sought to modernise their change framework to support their ambitious change plans for their Broker Platform, Payments Platforms,
- [Modernisation Partner for a Building Society: Enabling Growth and Enhancing the Customer Experience](https://www.woodhurst.com/societies-case-studies/modernisation-partner-for-a-building-society-enabling-growth-and-enhancing-the-customer-experience/) - Industry Building Society Capability N/A The Outcome Following an initial phase on activity, Woodhurst has helped the Society to: processes mapped 0 customer journeys developed 0 requirements identified 0 distinct customer personas defined 0 The Challenge We supported a Building Society throughout a transformation journey to support ambitious growth in its Mortgage and Savings books.
- [Rationalising MI & Reporting for a Building Society](https://www.woodhurst.com/societies-case-studies/rationalising-mi-reporting-for-a-building-society/) - Industry Building Society Capability Data, MI, Reporting The Outcome Woodhurst’s recommendations supported the enhancement of the Society’s MI & Reporting suite considerably, following work that included: target state requirements captured 0 current state reports reviewed 0 rationalisation of reporting estate 0 % stakeholders engaged 0 The Challenge The Building Society was having to manage a
- [Partnering with a Building Society to enable better customer experience and growth​](https://www.woodhurst.com/societies-case-studies/partnering-with-a-building-society-to-enable-better-customer-experience-and-growth/) - Industry Building Society Capability Digital Transformation The Outcome Woodhurst has helped the Society to achieve its strategic goals, helping them define and establish: key design principles 0 business and IT requirements 0 + pain points identified 0 process maps 0 + The Challenge The Building Society had ambitious growth plans for both its Mortgage and
- [Powering Strategic Growth: Technical Due Diligence for a Scaling FinTech](https://www.woodhurst.com/fintech-case-studies/modernisation-partner-for-a-building-society-enabling-growth-and-enhancing-the-customer-experience-the-challenge/) - Industry Fintech Capability Technical Due Diligence The Outcome Following a thorough technical due diligence, we achieved the following: business areas assessed 0 growth recommendations 0 + investment reached £ 0 m eventual sale £ 0 m+ The Challenge A Venture Capital firm sought to invest multi-millions in a rapidly growing FinTech, scaling from 6,000 to
- [Advising a fintech to support 10x scaling of the customer base](https://www.woodhurst.com/fintech-case-studies/advising-a-fintech-to-support-10x-scaling-of-the-customer-base/) - Industry Fintech Capability Scalability Assessment The Outcome Across a six week assessment period, Woodhurst uncovered a number of opportunities for the fintech as they scaled: organisational capabilities reviewed 0 pain points identified 0 actions identified to support scalability 0 The Challenge A savings, investments and pensions platform had recently acquired multiple pensions master trusts, growing
- [Vendor Selection of a Mortgage Originations Platform for a Specialist Lender](https://www.woodhurst.com/banking-case-studies/vendor-selection-of-a-mortgage-originations-platform-for-a-specialist-lender/) - Industry Banking Capability Vendor Selection The Challenge Navigating the Vendor Landscape: The client required solutions that could support Sharia-compliant lending, which made navigating the vendor landscape challenging. Operational Inefficiencies: Existing manual processes led to long mortgage decision times (60 days), hindering customer satisfaction and the bank’s ability to scale. Scaling Challenges: Achieving the growth target
- [Defining and Delivering a $1.3bn Architecture Modernisation Portfolio​](https://www.woodhurst.com/banking-case-studies/defining-and-delivering-a-1-3bn-architecture-modernisation-portfolio/) - Industry Bank Capability N/A The Outcome Woodhurst has helped support the bank achieve the following: budget allocated across 5 years £ 0 bn programmes managed 0 business cases reviewed 0 + The Challenge Well established firms tend to have a disparate and complex architectural environment. This primarily stems from growth by acquisition and advancements in
- [Introducing Money Squirrel: A Game-Changing App Revolutionising Financial Management for UK Small Businesses](https://www.woodhurst.com/shift/introducing-money-squirrel-a-game-changing-app-empowering-uk-businesses-to-master-cashflow-management/) - Money Squirrel, a revolutionary new fintech, today proudly unveils its innovative app, designed to help businesses take control of their finances and make their hard-earned cash work harder. Money Squirrel’s platform is powered by Open Banking technology to empower businesses by automating savings for future payments, like VAT, into market-leading interest accounts. “As a founder,
- [Consolidation Of A Global Bank's Core Banking Platform](https://www.woodhurst.com/banking-case-studies/creating-the-strategy-and-target-operating-model-for-a-widescale-core-banking-consolidation-at-a-global-universal-bank/) - Industry Bank Capability N/A The Challenge A common obstacle which any global bank will face is that their core banking systems can become disparate and unaligned. This is due to growth through acquisitions and legacy systems.​ The bank were facing several architectural challenges across the various core banking systems in terms of alignment, modernization and
- [Product assessment of a Fintech for a Private Equity investor](https://www.woodhurst.com/fintech-case-studies/product-assessment-of-a-fintech-for-a-private-equity-investor/) - Industry Fintech Capability Due Diligence, Product Assessment The Challenge A Private Equity client was seeking to invest in an established data reconciliation Fintech with ambitious growth plans ​ The Fintech was well established in the UK financial services market with a strong track record of sales and delivery with a loyal client base of Tier
- [Bridging the Digital Gap in Islamic Finance](https://www.woodhurst.com/digital-transformation/bridging-the-digital-gap-in-islamic-finance/) - Introduction There is growing demand for digital solutions from Islamic Financial Institutions (IFIs) in the UK and globally, especially amongst young Muslims. A Mambu report found that 74% of millennial and Gen Z Muslims desired Islamic finance mobile banking apps. Additionally, 76% considered online banking options a deal breaker for converting from conventional finance to
- [Why Digital Transformation isn't just for IT](https://www.woodhurst.com/digital-transformation/why-digital-transformation-isnt-just-for-it/) - Throughout the work we do, we often encounter people who believe that Digital Transformation sits siloed in a specific part of the organisation – usually IT. To explain why Digital Transformation is for the entire business, not just IT, it’s worth starting with what it means – which isn’t as simple as it sounds. What
- [Woodhurst sits down with FastPAYE](https://www.woodhurst.com/open-finance/woodhurst-sits-down-with-fastpaye/) - In this video and the latest in our Fintech Feature series, listen to Ian Hogg talk about how FastPAYE are helping employers to support their employees' financial wellbeing. We also discuss how FastPAYE are tackling the cost of living crisis, and how to use data insights and nudges to engage customers at the right time.
- [Open Finance - Mortgages](https://www.woodhurst.com/open-finance/open-finance-mortgages/) - Today, getting a mortgage on a property is a cumbersome process. The worst part is that consumers don’t even want to purchase a mortgage – they want to buy a house. The mortgage is, unfortunately, a necessary evil. Consumers highlighted three key challenges with the mortgage process today How can Open Finance improve the mortgage
- [How will Open Finance play out in the long run?](https://www.woodhurst.com/open-finance/how-will-open-finance-play-out-in-the-long-run/) - Many of us are thinking about how Open Finance will begin to impact our relationship with our money and the institutions we interact with, but there isn’t much focus on how it will really play out in the long run. Much like the 2018 Netflix interactive adventure Bandersnatch, we think there are several possible alternative
- [Fintech Feature - Akoni](https://www.woodhurst.com/open-finance/fintech-feature-akoni/) - Akoni helps individuals and businesses easily manage their cash through a savings dashboard, providing easy and fast access to rates across all their highly rated banks. The range of choices on offer means customers could be earning more interest on their cash across multiple FSCS protected bank deposits. We spoke to Panos Savvas, CTO and
- [The Role of Open Banking in Protecting Vulnerable Customers ](https://www.woodhurst.com/open-finance/the-role-of-open-banking-in-protecting-vulnerable-customers/) - In 2024, becoming a digital-first Financial Institution (FI) is not just an advantage, but a necessity for most that wish to both retain and gain customers. The emergence of Open Banking has compounded this, becoming a catalyst for innovation and customer-centricity. When discussing the benefits of Open Banking, the theme is often around how it
- [Technical Due Diligence: 5 reasons to look beyond the technology](https://www.woodhurst.com/tech-due-diligence/technical-due-diligence-5-reasons-to-look-beyond-the-technology/) - London tech firms have succeeded in raising $25.5bn in venture capital investment in 2021 despite the global COVID-19 pandemic and Brexit, over double 2020 investment levels. With activity not looking to slow down in 2022, we can expect many innovative, digitally focused start ups to emerge from the crisis as prime candidates for future funding.
- [Using due diligence to avoid risk and maximise returns](https://www.woodhurst.com/tech-due-diligence/using-due-diligence-to-avoid-risk-and-maximise-returns/) - Using due diligence to avoid risk and maximise returns The fintech industry is booming, disrupting the financial sector and attracting billions in investment globally. Let’s look at the numbers The global fintech market was worth a staggering $127.66 billion in 2018, with a predicted annual growth rate of ~25% until 2022, to $309.98 billion. The
- [Technical Due Diligence - An exercise in maximising returns](https://www.woodhurst.com/tech-due-diligence/technical-due-diligence-an-exercise-in-maximising-returns/) - The global fintech market is growing by 25% each year offering significant opportunity for investors and Venture Capital firms looking to expand their portfolios. However, given the high failure rate of start-ups, it's crucial that investors spend sufficient time assessing the underlying qualities of a target organisation, prior to investment. Research has shown that conducting
- [The digital shift in remittance transfers](https://www.woodhurst.com/digital-transformation/woodhurst-discusses-digital-remittances/) - Remittances are forms of cross-border payment flows, which typically move from developed economies to emerging markets. As the lifeblood of millions of families worldwide, they are often a central form of support provided by migrants who recurringly send a portion of their finances earned from working abroad back to their home countries. In 2021 alone,
- [Confirmation of Payee (CoP)](https://www.woodhurst.com/digital-transformation/confirmation-of-payee/) - In May 2023, the Home Secretary Suella Braverman presented to Parliament finding that 1 in 15 adults were victims of fraud in 2022. While the exact figures are unknown and difficult to determine, it’s predicted by Peters & Peters and Crowe that British individuals are losing approximately £8.3 billion per year to fraud. Background to
- [Mitigating Security Risks in the Mobile Banking Era](https://www.woodhurst.com/digital-transformation/mitigating-security-risks-in-the-mobile-banking-era/) - Over recent years, the adoption of mobile banking has led to significant and transformative changes within the global financial services industry. In the post pandemic era there has been a ~70% increase in customers using digital banking channels, propelling the global mobile banking market from $692.5 million in 2021 to an anticipated $1.3 billion by 2028.
- [The Modern Mutual: What is your Branch Strategy?](https://www.woodhurst.com/digital-transformation/the-modern-mutual-what-is-your-branch-strategy/) - Britain’s Battle with The Branches 2024 kicked off with several banks announcing branch closures, contributing to the ongoing decline of bank branches, down from nearly 15,000 branches in 1986 to fewer than 6,000 as of 2023. This situation has presented several challenges, particularly for local communities where the dwindling presence of branches has left those
- [Coining a new era: Tokenisation for Building Societies](https://www.woodhurst.com/digital-transformation/coining-a-new-era-tokenisation-for-building-societies/) - Introduction Imagine you own a buy to let property that is worth £500,000. You want to sell it for that amount, but you don't have many buyers who can afford it, and don’t want to reduce the price. You might also not want to lose the ownership of the whole house. What if you could
- [Is Open Finance too open for building societies?](https://www.woodhurst.com/open-finance/open-finance-too-open-for-building-societies/) - Open Finance is one of the most radical innovations in the financial services sector at present. The Building Society Association (BSA) recently commissioned a piece of research on: The impact of Open Finance on Mutuals’ business models. The BSA summary states that “In the savings market, a personal finance app could use Open Finance data
- [Woodhurst partners with Bath Building Society](https://www.woodhurst.com/woodhurst/bath-building-society-partnership/) - Woodhurst, a consultancy renowned for its transformation expertise in the building society sector announces its partnership with Bath Building Society, a mutual helping people realise the dream of home ownership since 1904. Richard Ingle, Bath Building Society CEO, shares his vision for the future: “We are on a journey to becoming a highly sustainable, modern Building
- [Fintechs: Leading the pack to define the new normal](https://www.woodhurst.com/digital-transformation/fintechs-leading-the-pack-to-define-the-new-normal-2/) - We are in the midst of a health, societal and economic crisis, the scale of which hasn’t been seen for generations – if ever. In this environment, Financial Services will be seen as a pillar of recovery by governments, organisations and individuals. The crisis has undoubtedly accelerated the need for digital transformation, presenting Fintechs with
- [Powering the Modern Mutual: The Technology Landscape](https://www.woodhurst.com/whitepaper/powering-the-modern-mutual-the-technology-landscape-2/) - Download our new report today – “Powering the Modern Mutual: The Technology Landscape”Woodhurst's latest report, "Powering the Modern Mutual: The Technology Landscape," stems from our belief that everyone should have access to better financial solutions. Recognising the pivotal role of technology in enabling Building Societies to meet evolving member needs, we delve into the necessity
- [The Modern Mutual: What's your strategy?](https://www.woodhurst.com/whitepaper/the-modern-mutual/) - Download our new report today – “The Modern Mutual: What's your strategy?” At Woodhurst, we believe that everyone should have access to better financial solutions, and we recognise the integral role that the Building Society sector plays in delivering this in the UK. Having spoken to more than half of the Building Society CEOs in
- [Finativ and Woodhurst Announce Strategic Partnership to Enhance Specialist Lending Transformation Services](https://www.woodhurst.com/woodhurst/finativ-and-woodhurst-announce-strategic-partnership-to-enhance-specialist-lending-transformation-services/) - London - Oct 23, 2024 — Finativ, a leader in consulting and advisory services for finance firms, and Woodhurst, a consultancy renowned for its expertise in financial services transformation, are pleased to announce a strategic partnership aimed at driving modernisation in the specialist lending market. By combining their deep industry knowledge and technical expertise, the collaboration
- [New Finativ Partnership To Enhance Specialist Lending Services](https://www.woodhurst.com/woodhurst/new-finativ-partnership-to-enhance-specialist-lending-services/) - Woodhurst has partnered with Finativ, a consulting and advisory services for finance firms, to further drive modernisation in the specialist lender space.
- [Modern Mutual Spotlight on Progressive Building Society](https://www.woodhurst.com/digital-transformation/modern-mutual-spotlight-on-progressive-building-society/) - Progressive Building Society’s investment in digital technology enables the Society to remain relevant for its members. As it finalises moving its technology infrastructure from data centres to cloud, Woodhurst co-founder Ben Nadel sat down with Michael Boyd, CEO of Progressive Building Society to understand how the Society continues to strive for delivering their core purpose
- [Modern Mutual Spotlight on Skipton Building Society](https://www.woodhurst.com/digital-transformation/modern-mutual-spotlight-on-skipton-building-society/) - Skipton Building Society's CEO of Home Financing Charlotte Harrison discusses Society's journey as a modern mutual as they embrace the benefits of digitisation.
- [Open Finance - Wealth Management](https://www.woodhurst.com/open-finance/open-finance-wealth-management/) - We should all be trying to make the most of our money and making it work harder for us. But to 60% of all customers the process seems difficult, with a number of hurdles to cross that ultimately prevent them from investing at all. How could Open Finance solve some of the key issues with
- [Woodhurst Opinion: Building Societies Act 1986 (Amendment) Bill](https://www.woodhurst.com/woodhurst/woodhurst-opinion-building-societies-act-1986-amendment-bill/) - The first Building Society can be traced back to Ketley’s founded in 1775 which was the first institution of its type in the world. Since then, Building Societies have continued to play a huge role in British communities and the economy. These unique financial institutions are owned by members and foster a sense of community
- [Fintechs: aligning our carbon footprint with our consumption?](https://www.woodhurst.com/open-finance/sustainability-in-fintechs-are-they-the-new-champions/) - Can fintechs become the new champions of sustainability? Sustainability is no longer just a ‘buzzword’ for the millennials – it has ignited ESG conversations across multiple industries, most recently as financial service products diversify. Accessible through Open Banking, providers can obtain a customer’s transaction data and, using new product features typically known as carbon or
- [Post-pandemic high street banking: where do we stand now?](https://www.woodhurst.com/woodhurst/post-pandemic-high-street-banking-where-do-we-stand-now/) - What will high street banking look like in 10 years’ time? Think about the last time you went into a bank branch…What was the reason behind your visit? Studies show that people’s need for a physical bank branch is becoming less and less, particularly since the pandemic. Some studies even show that people would simply
- [Woodhurst launch Open Finance Community - SHIFT](https://www.woodhurst.com/open-finance/woodhurst-launch-open-finance-community-shift/) - London, 22 September 2021: Woodhurst, a digital transformation consultancy, is excited to announce the launch of their new Open Finance Community, SHIFT. The community includes founders and leadership teams from some of the UK’s most exciting Fintech’s leading the Open Finance space. The Open Finance Community will exist to foster collaboration between founders of
- [Woodhurst discusses Deep Learning](https://www.woodhurst.com/ai-machine-learning/woodhurst-discusses-deep-learning/) - In February Woodhurst delved into the topic of Deep Learning, a nascent technology that is pushing the boundary of what Artificial Intelligence can do. Hailed as the biggest software breakthrough of our time, it may remove humans from the process of writing code. Deep Learning allowed a computer to finally beat a human at the
- [Open Finance takes steps to combat financial literacy](https://www.woodhurst.com/open-finance/open-finance-takes-steps-to-combat-financial-literacy/) - Woodhurst’s recent Open Finance report found that 47% of people do not feel confident making decisions about financial products and services. This should come as little surprise. I can’t remember a time when a teacher in school explained to me how a mortgage worked, or how compound interest can make an enormous difference to the
- [How to be set up for success with Digital Transformation](https://www.woodhurst.com/digital-transformation/set-up-for-success-with-digital-transformation/) - The benefit of Digital Transformation is clear to see. Digitally advanced companies create 9% more revenue than industry competitors. The 3-year average profit for digitally centric companies is 5% higher than those behind the curve. However, there is one key statistic which should be highlighted – Over 70% of Digital Transformations fail to reach their
- [Cross-sectoral approach to Open Finance](https://www.woodhurst.com/open-finance/cross-sectoral/) - It’s quite clear that financial wellbeing in the UK is at an all-time low and has only been exacerbated by the pandemic. The data paints a picture of a population of people that don’t feel confident or in control of their finances but clearly do have an appetite to find a better deal. They are
- [Technology - The beating heart of AI](https://www.woodhurst.com/ai-machine-learning/technology-the-beating-heart-of-ai/) - If data is the lifeblood of an AI solution, technology is the heart that keeps the blood pumping. The science behind AI and ML algorithms hasn’t changed dramatically in the last 30 years – it is the advent of cheap, scalable computing power hosted in the Cloud that is driving the conversation around AI today.
- [Allowing AI to thrive: Why the correct culture is critical](https://www.woodhurst.com/ai-machine-learning/allowing-ai-to-thrive-why-the-correct-culture-is-critical/) - Success happens in organisations whose culture embraces innovation, promotes an experimental, fail-fast mindset and harnesses the creative flair of its people. But it’s not easy to foster this environment. Financial targets don’t lend themselves to technology investments that might not see an immediate return; performance targets don’t tend to reward “failures”; and governance processes don’t
- [Account Opening:               First impressions count](https://www.woodhurst.com/digital-transformation/account-opening-first-impressions-count/) - Opening a bank account used to require a trip down to your local branch, where you would speak to a member of staff and prove your identity and address with a mountain of paper documents. But as the banking landscape has been undergoing substantial digital transformation, so too has the application process. Consumers now want
- [The great customer expectations](https://www.woodhurst.com/digital-transformation/the-great-customer-expectations/) - An emerging trend in retail banking in recent years has been the gradual shift in focus away from products and services towards a customer centric model, delivering simple, seamless, and sophisticated customer experiences. ​Customers no longer view their experiences in an industry-silo as it is not just the Fintechs that are causing positive disruption.
- [Woodhurst in 2019: Laying the foundations](https://www.woodhurst.com/digital-transformation/woodhurst-in-2019/) - I always find the end of a year a fascinating time. It encourages you to reflect on what you’ve achieved across the last 12 months and also look forward to what you want to accomplish once the clock strikes midnight on the 31st December. Whilst I find it useful to do this as an individual,
- [Ensuring sustainable growth](https://www.woodhurst.com/digital-transformation/ensuring-sustainable-growth/) - During November 2017 I was journeying down the Caribbean coast of Mexico. Taking in the magnificent Mayan ruins and the crystal clear blue waters I was enjoying a fantastic time away from life in London. However, I was brought right back to reality when I lost my bank card and started fretting about the hours
- [Modern Mutual Spotlight on Leeds Building Society](https://www.woodhurst.com/digital-transformation/modern-mutual-spotlight-on-leeds-building-society/) - Leeds Building Society strives to put home ownership within reach of more people. Their core mission has ultimately guided their journey as a Modern Mutual, ensuring the Society is future proofed for both members and colleagues. Our co-founder Ben Nadel sat down with Richard Fearon, CEO of Leeds Building Society, to explore their journey so
- [Navigating AI in Financial Services](https://www.woodhurst.com/ai-machine-learning/ai-in-financial-services/) - A Woodhurst Blueprint© for building Artificial Intelligence capabilities Download this free insight to find out: Why everyone is talking about AI What AI can bring to Financial Services What your organisation needs to look like to allow AI to thrive How to best design, build and implement AI solutions in your business Click here to
- [The importance of Financial Literacy in the modern UK economy ](https://www.woodhurst.com/woodhurst/the-importance-of-financial-literacy-in-the-modern-uk-economy/) - What is Financial Literacy? ‘Financial Literacy’ is defined by Investopedia as ‘the ability to understand and effectively use various financial skills, including personal financial management, budgeting and investing.’ In today’s economy, the significance of Financial Literacy has surged, driven by the increased complexity of financial products and services which require detailed understanding to engage with
- [The Rise and Risks of AI in Financial Services](https://www.woodhurst.com/ai-machine-learning/rise-and-risks-of-ai-in-financial-services/) - The financial services sector is undergoing a tech-driven makeover that is hard to ignore. We're witnessing a wave of change where AI, once a futuristic concept, is now a driving force behind how businesses function and serve their clients. The insights shared by Goldman Sachs Research in April this year add a fascinating layer to
- [Key Takeaways from the Banking Transformation Summit](https://www.woodhurst.com/woodhurst/banking-transformation-summit/) - We had the pleasure of attending the Banking Transformation Summit yesterday, it was a fantastic opportunity to gain valuable insights into the ongoing transformation in the banking industry. Here are some of our key takeaways from the event: 1️⃣ Shifting Customer Expectations: The primary driver for banking transformation lies in meeting changing customer expectations. People
- [Embracing Digital Identity](https://www.woodhurst.com/the-woodhurst-spotlight-series/embracing-digital-identity/) - In this video, listen to Harry Weber-Brown CEO of TISA Digital explain the importance of Digital ID within the financial services and beyond.
- [Woodhurst Project Spotlight - Cushon](https://www.woodhurst.com/the-woodhurst-spotlight-series/woodhurst-project-spotlight-cushon/)
- [Introducing the Fintech Incubator](https://www.woodhurst.com/the-woodhurst-spotlight-series/introducing-the-fintech-incubator/) - In this video, Luke Casey, Director and Co-Founder of Woodhurst gives a brief overview of how Woodhurst nurtures new technologies, through their Fintech Incubator initiative. Luke interviews Jim Fell, CEO and Founder of Credit Canary, an emerging fintech looking to solve loan delinquency through data layers, who explains how Woodhurst helped him with his initial
- [Life At Woodhurst](https://www.woodhurst.com/the-woodhurst-spotlight-series/life-at-woodhurst/)
- [How to prepare for a bank PoC](https://www.woodhurst.com/open-finance/how-to-prepare-for-a-bank-poc/) - It’s not news that more and more banks are realising the value of partnering with fintechs, but as a fintech, how do you make sure you maximise your chance to prove your concept and ensure it really sticks? Preparing for a bank PoC can be difficult, not just from the perspective of the fintech, but
- [Fintech Feature – fena](https://www.woodhurst.com/open-finance/fintech-feature-fena/) - fena aims to democratise Open Banking access for payments and data with affordable and easy to integrate solutions. They offer data and payment connections to the Open Banking ecosystem with a suite of APIs, SDKs, plug'n'play extensions and apps, and build software solutions on top of Open Banking APIs. We spoke to Gosia Furmanik, the
- [The true cost of financial wellbeing](https://www.woodhurst.com/open-finance/the-true-cost-of-financial-wellbeing/) - What is Financial Wellbeing? Money problems are one of the key drivers for poor mental health. People with problem debt are significantly more likely to experience mental health problems - with nearly half (46%) of people in problem debt suffering from poor mental health. What's more, there is significant stigma around both debt and mental
- [Open Banking Payments – what is hindering the road to adoption?](https://www.woodhurst.com/open-finance/open-banking-payments-what-is-hindering-the-road-to-adoption/) - By now, most of us are familiar with the concept of Open Banking, we have given it a go and used an app to gain a single view of our finances by linking it to our accounts across different Banks. The number of active UK Open Banking users has now surpassed five million – just
- [7 ways to bring back human connection in a digital world](https://www.woodhurst.com/digital-transformation/7-ways-to-bring-back-human-connection-in-a-digital-world/) - How can we bring human connection back into our lives? As we have already discussed here, the increased prevalence of digital technology has gradually eroded human connection, proving detrimental to many elements of our social and working lives. But it isn’t all doom and gloom. Digital technology has, in many ways, made our lives far
- [Maintaining human connection in a digital world](https://www.woodhurst.com/digital-transformation/maintaining-human-connection-in-a-digital-world/) - How has digital changed our day-to-day lives? Nowadays we are used to ordering our food through digital technology, be it via a delivery service like Deliveroo or Uber Eats, or through scanning a QR code when we sit down in a restaurant. We no longer need to ring up and visit our local takeaway or
- [Why Building Societies should walk the path to digital utopia](https://www.woodhurst.com/digital-transformation/building-societies-should-walk-the-path-to-digital-utopia/) - A building society is a mutual approach to building and running a financial institution, giving control to staff and customers, not shareholders. Revolving around communities, they tend to serve a region or multiple regions offering mostly savings and mortgages to their members. Large financial institutions, particularly the retail banks, are taking huge strides in digitising their approach to solving problems; from providing a far
- [Fintech Feature - ApTap](https://www.woodhurst.com/open-finance/fintech-feature-aptap/) - ApTap leverages open banking to algorithmically identify and categorise bills leaving a customer’s bank account, allowing users to track and monitor regular payments. ApTap then offers suitable alternatives with the goal of saving the customer money; the average energy bill savings across ApTap users was £187 in 2020. We spoke to ApTap CCO, Will Billingsley,
- [Fintech Feature - OpenMoney](https://www.woodhurst.com/open-finance/fintech-feature-openmoney/) - 1 in 3 people in the UK have little or no confidence when managing their money, with many finding it increasingly difficult to make the most of the financial opportunities available to them. OpenMoney are a fintech founded on the vision of solving the way customers are neglecting their personal finances. Having already provided advice
- [Remember when there was a Crytpo bubble?](https://www.woodhurst.com/digital-transformation/remember-when-there-was-a-crytpo-bubble/) - In the last year the prices of cryptocurrencies have increased dramatically – compared to this time last year, Bitcoin has increased by 3x, Ethereum by nearly 10x, and Dogecoin by 100x. This was partly fuelled by the relative ease of trading through platforms like Coinbase, Revolut and Robinhood, partly through the time and ready cash
- [Fintech feature - Nutmeg](https://www.woodhurst.com/open-finance/fintech-feature-nutmeg/) - The first and largest digital wealth manager in the UK, Nutmeg has more than 140,000 clients and £3.5bn in assets under management. Last week JPMorgan acquired Nutmeg for an undisclosed sum, having valued the fintech at £700m according to the Financial Times. Finanser’s CEO Chris Skinner says it will give JPMorgan a quick leg up
- [Fintech feature - Tred](https://www.woodhurst.com/open-finance/fintech-feature-tred/) - Tred is a profit for purpose fintech using Open Banking to help consumers to track, reduce and offset their carbon footprint. By dynamically calculating an individual’s carbon footprint using transaction data, Tred is able to provide actionable guidance that will help to make more sustainable choices. Coupled with their green debit card, Tred is actively
- [Fintech Feature - Evershare](https://www.woodhurst.com/open-finance/fintech-feature-evershare/) - Evershare enables cashless donations for Charities using a unique QR code. Through a combination of QR codes and regulated Open Banking payments, people can make socially distanced cashless donations from their mobile banking app directly to the charity’s bank account and Charities can save up to 75% in card payment processing fees. We spoke to
- [Woodhurst discusses - Sustainability](https://www.woodhurst.com/digital-transformation/woodhurst-discusses-sustainability/) - Globally sustainability is seen to be rising up the agenda as we begin to navigate ourselves through the post-pandemic world attempting to implement a ‘green recovery’. With sustainability pledges from organisations being announced almost weekly, this month our Woodhurst discusses delved in to environmental, social and governance (ESG) issues in financial services, and whether we
- [From Open Banking to Open Finance and Open Data](https://www.woodhurst.com/open-finance/from-open-banking-to-open-finance-and-open-data/) - Open Banking, to many, has so far failed to live up to expectations. The use of Open Banking services is growing, absolutely, but it has been far from a resounding success. Delays, corporate inertia and incomplete use cases mean that there are still gaps in both the provision of account information and the ability to
- [What can the industry do to lay the foundations for Open Finance?](https://www.woodhurst.com/open-finance/what-can-the-industry-do-to-lay-the-foundations-for-open-finance/) - Open Finance is being embraced wholeheartedly by many areas of the industry, and the noise surrounding the concept will only increase as time goes on. But we’ve seen from Open Banking that change is not immediate, even where driven by regulatory deadlines. “I think it’s going to be a slow burn. First, you’ve got to
- [Fintech Feature - Mojo Mortgages](https://www.woodhurst.com/open-finance/fintech-feature-mojo-mortgages/) - Mojo Mortgages is digital mortgage broker, using technology to revolutionise the way people find and apply for mortgages online. Mojo Mortgages offer mortgage intermediary as a service, giving their customers access to real-time mortgage advice. We spoke to Richard Hayes, the CEO of Mojo Mortgages, to find out more about this exciting fintech. How would
- [Fintech feature - Sugi](https://www.woodhurst.com/open-finance/fintech-feature-sugi/) - Sugi is on a mission to transform green investing. The app gives users clear green data about their investments, so they can understand their personal climate impact and make informed decisions when managing their portfolios. We spoke to Josh Gregory, Founder of Sugi to find out more about this exciting FinTech focused on green investing.
- [Fintech Feature - BankiFi](https://www.woodhurst.com/open-finance/fintech-feature-bankifi/) - We spoke to Mark Hartley, Founding Partner of BankiFi, to find out more about this exciting fintech. Who does BankiFi support? There are 5.5 million sole traders and micro businesses in the UK – organisations with 0-10 employees. That accounts for 99% of all private companies and 60% of the total workforce. This is the
- [Fintech Feature - fastPAYE](https://www.woodhurst.com/open-finance/fintech-feature-fastpaye/) - fastPAYE is a On Demand pay application that allows businesses to pay staff before payday. fastPAYE is not providing a loan, so there is no interest. Earned salary is drawn down early for a small transaction fee, but free for those on minimum wage. We spoke to Ian Hogg, CEO of fastPAYE, to find out
- [Woodhurst discusses the impact of Covid-19](https://www.woodhurst.com/digital-transformation/woodhurst-discusses-the-impact-of-covid-19/) - At 8am on the first Friday of each month, Woodhurst gathers as a group to discuss a pertinent topic affecting financial services, consulting or digital transformation. We call this early morning exchange ‘Woodhurst Discusses’ and it is usually fuelled with strong coffee and a croissant or two. In January we settled down to discuss the
- [Have retail banks received a lasting digital boost from Covid-19?](https://www.woodhurst.com/digital-transformation/have-retail-banks-received-a-lasting-digital-boost-from-covid-19/) - With much said over the last year about Covid-19’s impact on digital, I see a need to separate customer-driven digital engagement initiatives from bank-driven digital transformation initiatives, to understand if there will be lasting benefits for retail banks. Digital engagement on the rise and here to stay? Bank of America’s (BofA) recent results point to
- [Increasing the effectiveness of AI projects](https://www.woodhurst.com/ai-machine-learning/increasing-the-effectiveness-of-ai-projects/) - It is a stark reality that 9 out of 10 AI or Machine Learning projects fail to make it to production. In some cases, this is understandable. Many AI projects are experimental in nature and therefore will not be suitable for a full production deployment. However, it’s difficult to believe that this should be the
- [Fintech Feature - Moneyhub](https://www.woodhurst.com/open-finance/fintech-feature-moneyhub/) - Moneyhub is an Open Finance data, intelligence and payments platform. Their APIs and white-label solutions power businesses – both from within and from outside of financial services. Providing data connections and intelligence, they also initiate Open Banking payments to enable hyper-personalised experiences that drive customer engagement. Their vision is to enhance the lifetime financial wellness
- [Forget Cashless – should we be focusing on establishing a Cardless society?](https://www.woodhurst.com/digital-transformation/forget-cashless-should-we-be-focusing-on-establishing-a-cardless-society/) - Creating a cashless society has been a frequent topic of discussion over the past few years, understandably so with the use of cash decreasing year on year, reaching an all-time low before the pandemic. Cash represented only 23% of all payments in 2019 down from 48% in 2014. The downward trend in the use of
- [Fintech Feature – Mettle](https://www.woodhurst.com/open-finance/fintech-feature-mettle/) - We spoke to Rachel Booth, one of the co-founders of Mettle to find out more about this exciting fintech. Where did Mettle come from? We launched Mettle in 2018. It’s the free business account by NatWest that helps small businesses start, run and grow their business. We support everyone from small startups that have only
- [Open Finance - SME](https://www.woodhurst.com/open-finance/open-finance-sme/) - Retail banking has always been the poster child of innovation, while SME and commercial customers are typically left behind and often undeserved. SME customers arguably require the most support from their banks, as these companies have a greater list of needs than a retail customer but may not have an in-house finance department to deal
- [Open Finance - Consumer Credit](https://www.woodhurst.com/open-finance/open-finance-consumer-credit/) - The consumer credit industry is arguably more open to change and innovation than most across financial services, and therefore a beacon of opportunity for Open Finance. 15 million people in the UK do not have access to affordable credit, creating huge disparities in financial inclusion. Credit risk assessments can unintentionally disadvantage people based on background,
- [Open Finance - Insurance](https://www.woodhurst.com/open-finance/open-finance-insurance/) - One of the biggest challenges when purchasing insurance is the complex nature of the product. Many customers are put off by the sheer volume of data they must enter, only to receive lengthy policy documents filled with jargon. In fact, less than 50% of customers understand what factors determine the price of their insurance policies.
- [Open Finance - Pensions](https://www.woodhurst.com/open-finance/open-finance-pensions/) - The pensions market is a 6 trillion-pound industry that is ripe for innovation and disruption. For too long consumers have passively built up a pension pot with no real regard for the future life it will allow them to lead. Any attempt to increase consumer engagement with their pensions or to optimise processes more generally
- [Open Finance - Savings](https://www.woodhurst.com/open-finance/open-finance-savings/) - Saving is a critical element of managing our personal finances, and it tends to be the method that most individuals rely on, with investments being more financially exclusive in many respects. In fact, savings is arguably the first step in solving two key issues, Financial Inclusion and Financial Wellbeing. Somewhat worryingly, 1 in 10 Brits
- [Internal processes should enable not hinder AI projects](https://www.woodhurst.com/ai-machine-learning/internal-processes-should-enable-not-hinder-ai-projects/) - Too often financial institutions are hamstrung by internal processes which aim to control how projects are executed, but more frequently place blockers in the way of progress, particularly where new technologies are concerned. With the advent of AI and other complementary technologies - cloud computing, big data analytics - it’s vitally important that governance, procurement
- [Fintech Feature – Lumio](https://www.woodhurst.com/open-finance/fintech-feature-lumio/) - Fintech Lumio coins itself as the next generation of personal finance, giving your finances ‘a brain’. Lumio connects your entire financial life in seconds, identifies your ‘Lazy Money’ that isn’t being optimised (like low savings interest or investment returns), and then suggests the products and services from its independent marketplace that will optimise and grow
- [AI solutions are nothing without quality data](https://www.woodhurst.com/ai-machine-learning/ai-solutions-are-nothing-without-quality-data/) - Artificial Intelligence solutions are nothing without data, and banks certainly have a lot of it. The challenge is around quality rather than quantity, and an inability to identify and really harness the types of data needed to design, build and develop an effective AI solution. There are several capabilities financial institutions can build that will
- [AI is as much about people as it is about machines](https://www.woodhurst.com/ai-machine-learning/ai-people/) - The organisation can sow the seeds of a culture, but it’s the people that cultivate it and allow it to blossom. For an AI project to produce fantastic results, firms need a blend of engineering, delivery and business skills. The boundaries between data, analytics and technology need to be broken down and the organisation needs
- [The challenge of Digital Identity](https://www.woodhurst.com/digital-transformation/the-challenge-of-digital-identity/) - I have certain physical characteristics that will not change dramatically (if at all) over the course of my life. There are aspects of my eyes, voice, fingerprints, height, gait, the shape of my face, that give someone or something certainty that I am me. Attached to these physical characteristics are certain immutable facts. I was
- [Responsible, Reliable and Robust Credit Decisioning](https://www.woodhurst.com/digital-transformation/responsible-reliable-and-robust-credit-decisioning/) - There are around 15 million people in the UK struggling to access affordable credit, who are just one unexpected bill or bit of bad luck away from a crisis. High cost credit, especially to those in a vulnerable financial position, is extremely damaging and urgently requires attention and alternative solutions. Added to this, 5.8 million
- [3 ways that digital can improve the KYC experience](https://www.woodhurst.com/digital-transformation/3-ways-that-digital-can-improve-the-kyc-experience/) - The FCA’s first ever financial crime report in 2018 found that financial institutions across the UK turned away 1.15 million prospective customers in the preceding year, largely due to the money laundering or fraud risk that those customers posed. Current Know Your Customer (KYC) processes, therefore, are clearly preventing a portion of high-risk individuals and
- [Digitising customer support](https://www.woodhurst.com/digital-transformation/digitising-customer-support/) - In the immediate response to the crisis, back in March and April, many banks across the UK introduced measures to better support customers. Nationwide’s Arti chat bot began fielding mortgage holiday queries back in March, and has been further developed sinceHSBC introduced live chat functionality into their mobile and web platforms – a feat that
- [Data – the lifeblood of your organisation](https://www.woodhurst.com/cloud-computing/data-the-lifeblood-of-your-organisation/) - The cost of poor data quality and inadequate data management is at an all-time high and increasing as we speak. 90% of the world’s data has been created in the last two years, with poor data quality costing large organisations an average of $9.7 million per year. It’s unsurprising then that a recent survey of
- [Embedding positive changes in response to the crisis](https://www.woodhurst.com/digital-transformation/embedding-positive-changes-in-response-to-the-crisis/) - Organisations across Financial Services have undoubtedly demonstrated a flexible and resilient response to this crisis. From the rapid distribution of over £23bn in Bounce Bank loans to the movement of entire support functions to work from home, firms have redefined processes, realigned focus and reprioritised workloads to allow their people to work safely with the
- [How will COVID-19 affect priorities across the Financial Services industry?](https://www.woodhurst.com/digital-transformation/how-will-covid-19-affect-priorities-across-the-financial-services-industry/) - We are in the midst of a health, societal and economic crisis, the scale of which hasn’t been seen for generations – if ever. In this environment Financial Services will be looked to as a pillar of recovery by governments, organisations and individuals alike. As economic uncertainty becomes one of the few constants over the
- [How data science is helping to combat COVID-19](https://www.woodhurst.com/ai-machine-learning/how-data-science-is-helping-to-combat-covid-19/) - Since December 2019, we have seen a barely reported virus in China become truly devastating. Over 6 million infections, 375,000 deaths, and the world is largely at a standstill. As governments try to minimise the impact, it has been made abundantly clear that modelling the spread of the disease is vital. The study of the
- [Three reasons why an AI project will fail](https://www.woodhurst.com/ai-machine-learning/three-reasons-why-an-ai-project-will-fail/) - AI projects, particularly in large institutions, are riddled with challenges from the outset. As we’ve mentioned before, one executive at a major UK bank suggested that 90% of their AI projects fail to make it through to production. And that is in a bank with a fairly sophisticated data science capability and approach to digital
- [Don't ask too much from your Data Scientist](https://www.woodhurst.com/ai-machine-learning/dont-ask-too-much-from-your-data-scientist/) - Data science as a profession is still extremely new. Data and statistical modelling were used to make predictions long before data scientists existed, but this role has become more established as the world shifts towards a data-driven approach. As a result, the specification for a perfect data scientist still lacks clarity. To be considered for
- [Four steps for setting an effective cloud strategy](https://www.woodhurst.com/cloud-computing/effective-cloud-strategy/) - As we discussed in our earlier article and detailed in a short video, a cloud strategy remains an important artefact for organisations that are looking to use cloud-based tools and technologies to meet their business objectives. The strategy shouldn’t be a hefty tome, nor should it be a rigid set of rules that the organisation
- [Why a cloud strategy is still important](https://www.woodhurst.com/cloud-computing/why-a-cloud-strategy-is-still-important/) - 90% of organisations are already using the cloud in some way and the market is predicted to grow to well over $500bn in the next three years. Whether it’s a software package, an aspect of your infrastructure, or your entire platform, it’s almost a certainty that you will be using cloud now or at some
- [Happy Birthday to us](https://www.woodhurst.com/digital-transformation/happy-birthday-to-us/) - As Woodhurst celebrates its first birthday today I sat down to reflect on the business learnings which we can take from the last 12 months. Business is much like anything new: you throw yourself into it, make mistakes, learn from them and hopefully avoid making the same mistake twice! I’m a big fan of lists
- [A digital response to chaos](https://www.woodhurst.com/digital-transformation/a-digital-response-to-chaos/) - In this period of crisis and great uncertainty, our number one priority should be our health and the health of those around us. But it’s impossible to escape the financial impact that COVID-19 is having on individuals and businesses across the UK. Despite unprecedented government support in the way of grants and loans, income streams
- [3 ways of enabling your people to use Machine Learning](https://www.woodhurst.com/ai-machine-learning/3-way-of-enabling-your-people-to-use-machine-learning/) - Machine Learning is undeniably enabled by the technological advances of the past decade. The theory and maths have remained fairly consistent for the last 50 years, but the explosion of cost effective compute power and the availability of data has breathed life into ML as a concept that can be practically applied to day to
- [Energising data science](https://www.woodhurst.com/cloud-computing/energising-data-science/) - There are few industries that have remained completely unaffected by data science; its applications are simply too widespread. Industries that previously did not have a data driven approach now have the opportunity to make up for lost time. Although Woodhurst’s primary focus is Financial Services, the energy sector provides some great examples of how data
- [Data challenges for AI: Woodhurst's podcast debut](https://www.woodhurst.com/ai-machine-learning/data-challenges-for-ai/) - Last week I was interviewed by Kyle Winterbottom for the upcoming Data Leaders of the North podcast. The podcast series will cover a range of topics on and around data. From building a Data Eco-System to creating a Data Culture; expanding into large-scale Tech Change and productionising AI. I was there to talk about our
- [Can we unpack the black box?](https://www.woodhurst.com/ai-machine-learning/can-we-unpack-the-black-box/) - Some machine learning tools are incredibly complex. So complex that they are considered to be “black box” systems. On the one hand, they are determining more and more accurate outputs to increasingly difficult problems. But on the other, the inner workings of these solutions can’t easily be understood by a human, and the rationale for
- [5 questions to ask SaaS vendors](https://www.woodhurst.com/cloud-computing/5-questions-to-ask-saas-vendors/) - I have implemented Software-as-a-Service (SaaS) for start-ups with a couple of employees, to enterprises operating in 30+ countries with hundreds of thousands of users. That’s the beauty of SaaS, you can access software with more features than you can dream of. If sign up for a CRM tool that’s being used by some of the
- [Mamba Mentality](https://www.woodhurst.com/digital-transformation/mamba-mentality/) - Kobe Bean Bryant: basketball player, published author, academy award winner, father of 4 – I could go on. The world lost a truly talented individual on 26th January 2020 as Kobe and 8 others lost their lives in a helicopter crash in California. I’d grown up watching Kobe on a basketball court in the purple
- [What we are keeping our eye on in 2020](https://www.woodhurst.com/digital-transformation/2020-vision/) - 2019 was an amazing year for Woodhurst as we launched and set a solid platform for growth. However, as we stroll into a new decade, we are more excited to share what we are keeping out eye on in the year to come, and what we think will be likely to affect the business world.
- [How data science has changed fraud detection](https://www.woodhurst.com/ai-machine-learning/how-data-science-has-changed-fraud-detection/) - We live in a data driven world where many of the actions we take, as a person or a business, can be recorded and quantified. Until recently, businesses did not have the computing power or the expertise to take advantage of this, but now with advancements in modern technology, machine learning is transforming industries. This
- [Three areas of progression in data science](https://www.woodhurst.com/cloud-computing/three-areas-of-progression-in-data-science/) - The amount of data being created and made available today is extraordinary. According to a study by PWC, the accumulated digital universe of data will have grown ten-fold in the last 6 years. To put that in perspective, there are now 40 times more bytes than there are stars in the entire observable universe. Hence
- [Would you buy a house by looking through the letterbox?](https://www.woodhurst.com/ai-machine-learning/would-you-buy-a-house-by-looking-through-the-letterbox/) - Traditional transaction monitoring systems use a number of algorithms to assign a risk score to any given transaction. If that risk score exceeds a threshold then the transaction may be blocked and will require further investigation. For example, withdrawing £100 from an ATM is unlikely to trigger an alert for investigation. However, withdrawing £100 at
- [Brexit or not, AML regulation is here to stay](https://www.woodhurst.com/digital-transformation/brexit-aml/) - As a lot of UK business in the wake of Brexit are looking to shift clients or office space to their European neighbours, upholding intercontinental regulatory standards will become more and more important. In order to maintain amiable trade relations with the EU in a post-Brexit world, British banks will need to maintain EU Anti-Money
- [Green New Business Deal](https://www.woodhurst.com/digital-transformation/green-new-business-deal/) - The cost of climate change has the potential not just to decimate our natural environment and resources, but to impact our health, destroy communities, reduce productivity and threaten the global supply chains that buoy our collective wealth. As signatories to the United Nation’s Paris Agreement, the United Kingdom has pledged to do its part to
- [Implementing Innovation](https://www.woodhurst.com/ai-machine-learning/implementing-innovation/) - Introducing innovative technologies in banks is hard. We’ve seen it first hand a number of times and there is no end to the reported failures or abandoned projects across the industry. Partly this is due to the incongruence between existing and new technologies: legacy systems don’t tend to take to innovation. But it is also
- [Open Banking's ominous Friday 13th](https://www.woodhurst.com/digital-transformation/open-banking-ominous-friday-13th/) - 14th September is the date that banks across Europe have been working towards to implement the Regulatory Technical Standards that will ensure compliance with PSD2, but, for me at least, it seems more appropriate to consider the last working day before the deadline – the far more ominous Friday 13th – as the real crunch
- [Five ways to become a data-driven organisation](https://www.woodhurst.com/cloud-computing/data-driven-organisation/) - Becoming data-driven has been a widely advertised objective for many organisations these last few years. While investment in the aim has increased, progress has been slow. According to a 2019 report, 92% of firms are increasing the pace of their Big Data and AI investments, but only 31% identify as data-driven. Three years ago it
- [Core banking and Digital: Two Sides of the Same Coin](https://www.woodhurst.com/cloud-computing/core-banking-and-digital/) - When you consider a bank’s core banking and digital departments, the two evoke very different thoughts. Core banking can often be seen as the dinosaurs of banking technology, specialising in legacy mainframe systems with complex batch based architecture and slow change processes. Digital are seen as the cool kids on the block: specialising in agile,
- [Imperfect Intelligence, Part II – A biased system](https://www.woodhurst.com/ai-machine-learning/a-biased-system/) - The awesome potential and promise of Machine Learning and Artificial Intelligence is coming to fruition in the financial services industry, with 80% of enterprises already investing in AI technology as of 2017. This industry is expected to grow to US$57.6 billion by 2021, with the pledge to provide more accurate and objective judgments to help
- [Imperfect Intelligence, Part I – Garbage Data](https://www.woodhurst.com/ai-machine-learning/imperfect-intelligence/) - Artificial Intelligence is here to make your life easier. It can recommend movies that you will like, it can drive you around relatively safely, diagnose your medical ailments, and it can even predict what you’re going to buy before you yourself know. In the right hands, AI is undoubtedly here to enhance your life. But
- [How We Landed on the Cloud: A Quick History of Data Storage](https://www.woodhurst.com/cloud-computing/landing-on-the-cloud/) - The other day a friend wanted to take some files from my laptop and asked if I could bring her a USB. A few years ago, I had plenty of USBs lying around ready for this exact use. As I searched frantically through all my cupboards, draws and boxes, I realised that USBs had come
- [Kicking Goals: Lessons for Financial Institutions from FIFA’s Women’s World Cup](https://www.woodhurst.com/digital-transformation/kicking-goals-lessons-for-financial-institutions-from-fifas-womens-world-cup/) - With audience viewing having increased 5-fold since the last FIFA tournament, England’s defeat over Scotland in June drew a record-breaking 6.1 million viewers on BBC, 38% of the available audience. This was followed by the 11.7m viewers who watched England’s heartbreaking loss to the USA (take that, Love Island!), proving the women’s game can standalone
- [Manchester Digital Conference](https://www.woodhurst.com/digital-transformation/manchester-digital-conference/) - Woodhurst were at the first Manchester Digital conference last week, which showcased the future of digital. Packed full of interesting content, I’m excited to share my three favourite sessions from Fingopay, DWP and Fuzzy Labs. Digital payments Fingopay’s Simon Binns delivered a fascinating talk on biometric payment tech, which has enabled making payments with your
- [Getting the whole picture](https://www.woodhurst.com/ai-machine-learning/getting-the-whole-picture/) - As a necessary matter of compliance, banks routinely risk-score their customers to ensure they comply with their pre-defined risk-appetite. Whether during onboarding or through monitoring customers and transactions, every entity is screened by the major financial crime divisions, usually broken down into: Know Your Customer (KYC), Anti-Money Laundering / Counter-Terrorism Financing (AML/CTF), Sanctions, Fraud, and
- [The new sheriff in town](https://www.woodhurst.com/digital-transformation/the-new-sheriff-in-town/) - They provide no direct revenue or income for banks. They have been described as the “killjoys of finance”. They have put the brakes on some of the most lucrative services banks can offer. Yet, they are the fastest growing job in the financial services industry. With so much focus on job growth in the tech
- [Machine Learning for the foreseeable future](https://www.woodhurst.com/ai-machine-learning/machine-learning-for-the-future/) - On the eve of the 2016 election, a number of polling websites, including the New York Times, gave Donald Trump less than a 1% chance of beating Hillary Clinton. In the case of Brexit, it was a hard-learned lesson that “surely not” isn’t an entirely accurate way to forecast whether something will occur or not.
- [Introducing the Woodhurst Blueprint ©](https://www.woodhurst.com/ai-machine-learning/introducing-the-woodhurst-blueprint/) - The study of history often helps to draw out ways in which we might respond differently to similar circumstances in the future, usually with the aim of achieving a more advantageous or positive outcome. However, the frequency with which single events, sequences of events and cycles of events reoccur with almost exactly the same result
- [You're more than your credit score](https://www.woodhurst.com/ai-machine-learning/more-than-your-credit-score/) - When I was in my early twenties I applied for a small personal loan but I was denied due to a poor credit score. When I enquired, the credit scoring agency said my lack of history was the reason. It was frustrating that my lack of debt history, not my monthly income and healthy bank
- [Fraudsters reaping the rewards of data harvested from discarded devices](https://www.woodhurst.com/digital-transformation/data-on-discarded-devices/) - Whether your smartphone has succumbed to inbuilt obsolescence, or the latest Apple phone release is simply shinier than the last, there is no denying that consumers are swapping, reselling or trading in their devices with increasing frequency. Today, on average a Westerner upgrades their smartphone every 18-24 months. Whipping out a Blackberry at a business
- [Head in the clouds](https://www.woodhurst.com/cloud-computing/head-in-the-cloud/) - Is cloud computing not a bit old hat now, with banks benefitting from widescale adoption across their business lines? And given the dramatic quarterly jump in earnings for both AWS and Microsoft Azure in Q4 2018 (45% and 76% respectively), shouldn’t we expect that banks across the UK and globally have contributed substantially to this
- [The trials and tribulations of onboarding](https://www.woodhurst.com/digital-transformation/tribulations-of-onboarding/) - Setting up Woodhurst required us to complete a huge number of tasks behind the scenes to get ready for launch. One of the most fundamental was setting up a business bank account so we can transact with our clients and pay our staff. We expected this to be relatively simple so settled upon a traditional
- [IoT isn't revolutionising Financial Services... yet](https://www.woodhurst.com/digital-transformation/iot-financial-services/) - The world is full of sensors collecting information on things; more and more of these sensors are connected to the internet making this information available in real-time: The Internet of Things. IoT has made big waves in businesses with complex supply chains, which are ripe for efficiency gains using IoT. DHL claim to have improved
- [AI in transaction monitoring - Two birds, one stone](https://www.woodhurst.com/ai-machine-learning/ai-in-tm/) - Regulators are often typified as conservative, sometimes constraining organisations that exist to put limits on the extent to which banks can innovate and trial new solutions. However, regulators worldwide do seem to be rapidly changing their approach, and banks can act swiftly to take advantage of the new outlook by using regulatory change to stay

## Pages

- [Home Page](https://www.woodhurst.com/) - Woodhurst is the digital modernisation partner to the Financial Services sector We’re an independently-minded management consultancy helping financial services organisations to create and enhance digital solutions. About Us Get In Touch Our Services Transforming Finance for Growth Explore We support banks as they navigate through change Explore We are the go-to transformation partner for the
- [Who We Are](https://www.woodhurst.com/who-we-are/) - Delivering exceptional outcomes that last Our People ‘We have adopted a sustainable, organic growth strategy, enabling us to cultivate a team that embodies our excellent culture and guarantees each individual is aligned with our vision. This approach allows us to be selective about the clients and sectors we engage with.’ – Josh Rix, Co-Founder of
- [Insights](https://www.woodhurst.com/insights/) - AI & Machine Learning All Whitepapers Cloud Computing Data solution Case Studies Digital Transformation In Good Company Video Series Modern Mutual Open Finance SHIFT Specialist Lenders Tech Due Diligence The Woodhurst Spotlight Series Woodhurst All
- [Data Solutions](https://www.woodhurst.com/data-solutions/) - We deliver Data Solutions As experts with experience across strategy, implementation, and analysis, we help all types of financial institution make the most out of their data: meeting regulatory needs, delivering strategic insights, and supporting your business goals. Woodhurst partners with leading FS organisations Our Capabilities Data Strategy We define a data strategy aligned with
- [Shift Community](https://www.woodhurst.com/shift-community/) - Our mission is to move finance forward We empower and connect fintech founders, influencers, and industry champions who are driving the financial services sector forward. Enabling our members to collectively explore new opportunities, overcome challenges, and shape the future of finance. 0 Founders and fintech Influencers 0 Fintechs 0 Messages in the community sent each
- [Privacy Policy](https://www.woodhurst.com/privacy-policy/) - Privacy Policy Introduction Woodhurst (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal
- [For Building Societies](https://www.woodhurst.com/for-building-societies/) - We are modernising the mutual sector Woodhurst are the go-to Transformation Partner for the mutual sector. We have ample experience in modernising building societies – our clients like us for our commitment to delivery. Our fees are linked to the client’s transformation outcomes. Small, impact-driven teams mean your outcomes become our outcomes. Woodhurst partners with
- [SHIFT's Terms of Membership](https://www.woodhurst.com/shift-community-shift-terms-of-membership/) - SHIFT's Terms of Membership This page along with our Privacy Policy and Cookie Policy gives you the legal terms and conditions of The Shift Community (Terms) including membership to The Shift Community, the purchase of tickets for events, workshops, mentoring and any online resources (Services). Introduction These Terms will apply to any contract between us
- [SHIFT's Privacy Policy](https://www.woodhurst.com/shift-privacy-policy/) - SHIFT's Privacy Policy Introduction The Shift Community (“We”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding
- [SHIFT's Cookie Policy](https://www.woodhurst.com/shift-community-shifts-cookie-policy/) - Cookie Policy This Cookie Policy (“Policy”) sets out our commitment to detailing how we use our website visitors’ information. This Policy aims to provide detailed information about how and when we use cookies on our website. What are cookies? A cookie is a small file of letters and numbers that we store on your browser
- [Cookie Policy](https://www.woodhurst.com/cookie-policy/) - Cookie Policy This Cookie Policy (“Policy”) sets out our commitment to detailing how we use our website visitors’ information. This Policy aims to provide detailed information about how and when we use cookies on our website. What are cookies? A cookie is a small file of letters and numbers that we store on your browser
- [Our Story](https://www.woodhurst.com/our-story/) - Founded by industry experts, driven by a passion for change Our Story At Woodhurst, we believe everyone should have access to better financial solutions. Formed in 2019, we are on a mission to help financial institutions to deliver on their strategy by partnering on digital modernisation efforts across the sector. Our story began when the
- [Life At Woodhurst](https://www.woodhurst.com/life-at-woodhurst/) - Your ambition thrives here — be yourself, work with talented colleagues, and do what is right. Life at Woodhurst We are an independently-minded consultancy helping financial services create and enhance digital solutions. With minimal bureaucracy and a flat structure, we value who you are as much as what you do. You’ll get the support to
- [For Fintechs](https://www.woodhurst.com/for-fintechs/) - We help Fintechs As experts in the financial services sector and curators of the UK’s largest Open Finance Community, we help fintech and solution providers to grow their customer base, partner with established organisation and improve their offering. Woodhurst partners with leading innovators. Our Capabilities The Shift OpenFinance Community Woodhurst runs the UK’s largest Open
- [For Banks](https://www.woodhurst.com/for-banks/) - We help banks of all shapes and sizes to navigate change effectively From change capability uplifts, to robust due diligence assessments, we help banks navigate change effectively and stay dominant in the digital landscape Woodhurst partners with leading financial institutions Our Capabilities ChangeCapability Uplift We work collaboratively with you to take your organisation through change,
- [Contact](https://www.woodhurst.com/contact/) - Let's talk Want to excel in your digital transformation and deliver meaningful, lasting change? Tell us about your firm and we’ll show you how we can help. Follow Us on LinkedIn Subscribe to our Newsletter Subscribe to our Podcast Ready to Collaborate? Complete the Form and We’ll Reach Out to You Want to excel in

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## Categories

- [Fintech Case Studies](https://www.woodhurst.com/category/fintech-case-studies/)
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- [Building Society Case Studies](https://www.woodhurst.com/category/societies-case-studies/)
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- [Digital Transformation](https://www.woodhurst.com/category/digital-transformation/)
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- [The Woodhurst Spotlight Series](https://www.woodhurst.com/category/the-woodhurst-spotlight-series/)
- [Modern Mutual](https://www.woodhurst.com/category/modern-mutual/)
- [SHIFT](https://www.woodhurst.com/category/shift/)
- [In Good Company Video Series](https://www.woodhurst.com/category/in-good-company/)
- [Specialist Lenders](https://www.woodhurst.com/category/specialist-lender/)
- [Data solution Case Studies](https://www.woodhurst.com/category/data-solution-case-studies/)

## Tags

- [AI](https://www.woodhurst.com/tag/ai/)
- [financial crime](https://www.woodhurst.com/tag/financial-crime/)
- [Machine learning](https://www.woodhurst.com/tag/machine-learning/)
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- [fintech](https://www.woodhurst.com/tag/fintech/)
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- [digital](https://www.woodhurst.com/tag/digital/)
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- [digital transformation](https://www.woodhurst.com/tag/digital-transformation/)
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- [banking](https://www.woodhurst.com/tag/banking/)
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